The Future of Business is Intelligent: AI Reshaping Customer Experience, Marketing, and More


This blog post explores how artificial intelligence (AI) is transforming the business landscape. From streamlining customer service with chatbots to leveraging AI for powerful marketing strategies, these advancements are creating new opportunities for businesses to thrive. We'll delve into recent developments like Amazon's AI shopping assistant and explore expert insights on how to harness the potential of generative AI. The post also covers broader trends like Finland's forestry industry adapting to a changing market and the continued software export boom in Nordic countries.

3 ways the right payments partner can elevate your business
Getting hit with double charges pending on your credit card statement after a night out. Trying multiple cards while a line of people grows behind you. We've all been there more times than we'd care to admit. When a payment fails, consumers don’t direct their frustration at the payment processor. They direct it at the business, and will likely take...
36 Things You Can Do with ChatGPT to Improve Your Marketing
Are you looking for ways to use ChatGPT in your business? Want to learn the marketing processes ChatGPT can help improve? Arna shares its uses for ChatGPT in this infographic. They break things down as follows: Content creation Customer service Voice assistance Market Research SEO Lead generation Social media Training Email marketing...
Amazon launches AI shopping assistant called...Rufus?
Amazon is entering a new stage of AI-powered shopping with the launch of Rufus, its new shopping assistant chatbot. Available today in beta to a small group of users in the U.S., Rufus is rolling out more widely across the country in following weeks. "Select customers" will be able to access the tool by updating the Amazon Shopping app, according to...
ChatGPT Enterprise vs. ChatGPT Team: Which is the best for your business?
OpenAI recently released another business option - ChatGPT Team. Even though it may seem similar to ChatGPT Enterprise, there are some major differences.
The Top 100 Most Valuable Brands in 2024
How much would you value your small business? Want to see how that compares to the world’s most valuable brands? Visual Capitalist shares the world’s top brand valuations in this infographic. Here’s the top 10 from the list: Apple Microsoft Google Amazon Samsung Walmart TikTok Facebook T-Mobile ICBC Check out the infographic for more....
Klarna AI assistant handles two-thirds of customer service chats in its first month
New York, NY – February 27, 2024 – Klarna today announced its AI assistant powered by OpenAI. Now live globally for 1 month, the numbers speak for themselves: The AI assistant has had 2.3 million conversations, two-thirds of Klarna’s customer service chats It is doing the equivalent work of 700 full-time agents It is on par with human agents in regard...
Introducing Microsoft Copilot for Finance in Microsoft 365| Microsoft 365 Blog
The finance department is the heart of the organization, juggling a myriad of critical, yet complex tasks—from quote-to-cash processes like credit and collections to risk management and compliance. Financial teams are not only responsible for these mandatory, labor-intensive operations, but are increasingly tasked with real-time insights into business...
Generative AI will change customer service forever. Here's how we get there
Companies that want to exploit generative AI must focus on how the technology benefits their customers.
Entrepreneurship – Using Your Skills in Different Ways
Employment may be difficult to find for some newcomers to Finland. One of the ways to make sure that your skills continue to develop or are utilised is to become an entrepreneur. There are different kinds of entrepreneurship in Finland. Many factors will determine if you want to try entrepreneurship, but it is always worth considering even if it is...
eBay introduces AI-powered 'shop the look' features
eBay is adding an AI-powered feature to its iOS app to help shoppers discover personalized fashion suggestions. The platform's new "shop the look" feature will appear as an interactive carousel of curated looks, and will base recommendations on customers' shopping history, providing "similar items and outfit inspirations". These suggestions will evolve...
Fostering Creativity at Work to Develop Your Entrepreneurial Mindset
The Entrepreneurial Mindset is important to foster for all kinds of reasons. Whether you are planning to become and entrepreneur or not. That is because an Entrepreneurial Mindset is a set of definable, specific skills. In 2017, Finland’s Ministry of Education and Culture defined entrepreneurial education as “… a set of skills that enable people to...
The final darkening: Android might soon let you force dark mode onto all apps
The eternal fight between light and dark may have just ended, and darkness won. At least on Android. According to Android Authority, there's a hidden setting in an Android 14 beta that was released in January, allowing you to "make all apps dark."Yes, this means users should be able to force all apps into dark mode, even those which don't natively support...
Yelp's new AI assistant can help you find service pros for all your spring projects
Whether you're looking for a contractor, a plumber, or a hair stylist, Yelp's AI-powered chatbot can help. Here's how it works.
25 Free Ways to Generate Website Traffic & Grow Your Business
Are you looking for ways to increase traffic to your business website? Strapped for cash and need website marketing techniques that won’t cost you a penny? We share 25 ways to generate website traffic in this infographic. Here are a few from the list: Join Facebook groups and / or create one of your own Join Pinterest group boards and / or create...
Finland's forestry industry shifting from paper to higher-value wood products
The demand for printing paper has waned and Finnish forestry companies are on the lookout for new and more valuable products than pulp from wood.
19 Must-Have Marketing Tools to Give Your Business Wings
Are you looking for ways to improve your online marketing strategy? Want a list of tools that can help you at every stage of your marketing campaigns? We share 19 marketing tools you should try in this infographic. Here’s who makes the list: HubSpot’s Blog Topic Generator Google Trends Pinterest Trends BuzzSumo Tailwind Buzzstream CoSchedule...
What’s driving the Nordic countries’ software export surge?
The Nordic countries have long taken pride in their distinctive ways, from their social welfare systems to their world-leading levels of happiness, and their recent tech boom is no exception. While technology adoption and digital transformations have surged across the globe in the wake of the COVID-19 pandemic, software companies in Sweden, Norway,...

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